We’re here for you, whenever you need us
Whether you’re planning a funeral for a loved one, or planning ahead for yourself, we’ll carefully guide you through the process with smooth organisation, patience and respect. We’ll always do our best to ease as much stress as possible for you.
You can call at any time of day or night. There will always be someone to take your call, whether it’s to tell us a loved one has died, or you need support and reassurance at any time in the process.
There’ll be a lot of people you need to speak to, and we don’t want to add to this. So wherever possible, you’ll have the same funeral director and support team looking after you throughout.
We arranged our son's funeral with a chap called John and he couldn't do enough to ensure our needs were met. On the day of the funeral he was very attentive, respectful and caring (which he had been right the way through), he carefully guided us and helped through our very traumatic and emotional time. We cannot thank John of Reynolds Bognor Regis enough.
I would like to once again thank your staff for their kind support during this hard time. They were so helpful when they helped us with Dad's funeral and have given us the same compassionate service when sorting out his grave stone. Your staff answered many questions and listened and offered support when I felt unsure and upset. I will always be grateful for the support your company has given me and wish you all the best.
We’ve used Reynold’s in the past and couldn’t fault their services for our loss this year. We have a fairly large family yet all our needs weren’t just met with great sensitivity but smooth organisation, support and respect all the way. The day went perfectly too despite the snow! Thank you to all at Reynolds.
At Reynolds, respect and dignity come as standard
Whatever your funeral choices, respect and dignity run through everything we do. Every single member of our team will care for your loved one as if they were a member of their own family.
Keep your loved one close
Each of our offices has its own peaceful and private chapel of rest, where your loved one will stay until the funeral. You are welcome to make an appointment to see them at any time.
For us, as for you, every detail matters
Even the parts of the funeral that people might not get to see: Every coffin is lined; your loved one will always travel in a hearse or our private ambulance; and we’ll make sure your loved one is well dressed for their final journey, whether you choose what they wear, or you ask us to.
We’ll help you plan a funeral that is truly personal
Whether you’d like something tried and traditional, a few flashes of personality, or something completely different, we’ll help you arrange a funeral as individual as the life it’s celebrating.
The list of options can feel overwhelming but we’ll talk you through them and give you the time and space to choose the ones you feel will honour their memory best.
We don’t believe that funerals should follow a set formula
Because every person is different, we have carefully put together a wide range of options for each part of the funeral. If there’s something you know would be the perfect way to say goodbye but that we don’t already offer, we’ll do our best to make it happen.
We work to your schedule
We think it’s important that you can say goodbye when you want to, so as long as the paperwork is complete, and your preferred venue is available, we can organise a funeral in as little as three days. Or if you’d like to wait a little longer, so that family members can travel, or so you have longer to prepare, your loved one is welcome to stay at our chapel of rest as long as you need.
We make things as easy as possible for you
It can feel like there’s a lot to think about, but we’ve refined our process to make planning a funeral as quick and painless as possible.
We guide you through each step, asking the right questions at the right time and doing everything we can to reduce the number of things you have to think about. The only thing you need to do is register the death.
We coordinate so you don’t have to
So there’s less for you to do, we handle as much of the communication necessary to make the funeral happen as we can. We work closely with your chosen celebrant, make bookings, place announcements and coordinate timings.
We’ll help you make tough decisions
We’re really good at finding ways to make things work. And we’re experts in tact and diplomacy, so, if you need us to, we can help smooth over differences of opinion and find a compromise that works for everyone.
I would like to take the chance to say a very sincere thank you. The care that came from Reynolds Funeral Service was second to none. Everything was exemplary and done right. Reynolds are consummate professionals.
Reynolds have been our family Funeral Directors since 1983 just after we moved to the area. The superb service that they have given us has in no way diminished over the years. The help, kindness and compassion they have given our family was once more given to us recently when they helped me to arrange the funeral of my only sibling, my brother Brian.
We simply couldn't fault the service given to us by the Littlehampton office. Every aspect of the funeral went very smoothly and it was a comfort and inspiration to us at a very sad time. Every detail was exactly as we had asked. Thank you very much indeed.
Funerals at a fair cost
Everyone deserves a dignified farewell, we don’t believe finances should hinder that. We are always conscious of cost and if you need us to make something happen with limited funds, we’ll help you work out what’s possible.
All of our funerals are fully inclusive
We’ll give you a quote that includes everything you’ve asked for, including any third-party costs such as crematorium or burial fees, so you know exactly what you’ll be getting, and exactly what you’ll be paying.
We endeavour to make paying for your funeral simple
We don’t insist on credit checks or large deposits. Costs can often be settled directly from your loved one’s estate, and we’ll tell you if you might be eligible to claim financial support. Whatever your budget, we are always happy to look at how we can make payment work for you.
We’re with you for the long haul
Our support doesn’t end when the funeral does. There’s often much to do and process afterwards, and just as we’re here for you and your family in the planning process, we’re here for you afterwards too – it’s why we often care for several generations of the same family.
After the funeral
There are often still things to think about after the funeral has taken place, such as memorial masonry or what to do with your loved one’s ashes. Whether you want to think about these things at the same time as planning the funeral, or would prefer some time to think about it, as with everything, we go at your pace.
Free, professional bereavement support
Coping with the death of a loved one isn’t easy, and whilst we are happy to help as much as we can, we also know that sometimes our customers need a little more support. That’s why we provide free access to a national network of trained bereavement counsellors.
Thank you so much for all the work you did and the service ran very smoothly. Everyone said what a lovely service it was and how very well organised.
I would like to take this opportunity to thank you for the quality of the service you provided. I met nothing but courtesy from the Reynolds staff in Bognor, Chichester, at home and throughout the day. You were all totally professional and efficient. I especially appreciated the lack of hassle or ‘hard sell’ and the reassuring call shortly before the day to check everything was as the family wished.
Thank you all so much for the kindness and consideration you showed me and my family in our bereavement. We couldn’t have asked for more than you provided
What happens next
What we’ll ask when you call
We’ll take your details, and ask the name of the person who has passed away, whether you’ve registered the death and if the coroner is involved. We’ll also talk about where you are in the process and begin to understand what you want. And of course, you can ask us any questions you may have.
Arranging to meet us
You can choose to come to one of our offices in Bognor Regis, Chichester or, Littlehampton or we can visit you at home.
What happens at the meeting?
We can organise almost everything at this first appointment. It takes about an hour to an hour and a half.
We’ll prepare as much paperwork as we can in advance, so that when we meet we can spend the time understanding your needs and talking through your options. We can then book or arrange everything you know you’d like – but there’s no hurry, we always plan things at your pace, so if you need more time to prepare, process or make decisions, that’s what we’ll do.
Start making arrangements
Whether you need to arrange a funeral for a loved one, or would like to plan ahead for yourself, please do call us at any time of day or night. Or you are welcome to pop into any of our offices to arrange an initial meeting.
Explore our funeral arranging services
Your funeral director will guide you through every step, but if you want to take a closer look at our services in more detail now, you can follow the links below.
What to do when somebody dies
Guidance on the practical steps you will need to take following the death of a loved one and information about financial support.
A guide to our funeral charges
As part of our commitment to making payment work for you, we aim to be as transparent and open as possible about all our fees and any third party fees as possible.