Reynoldsfunerals.co.uk is a website owned and operated by Reynolds Funeral Services (Reynolds Ltd), a limited company registered under the Companies Act 2006 and registered in England and Wales with company number 461520 whose registered office is at Reynolds Ltd, 27 – 31 High Street, Bognor Regis, West Sussex PO21 1RR, United Kingdom and any employee, officer, agent, or person or corporation authorised to act on behalf of Reynolds Ltd.
This policy (together with Reynolds Funeral Services Terms and Conditions and any other documents referred to in it) sets out the basis on which any personal data that Reynolds Funeral Services collect from you, or that you provide to Reynolds Funeral Services, will be processed. Please read the following carefully to understand Reynolds Funeral Services views and practices regarding your personal data and how it will be treated.
For the purpose of the Data Protection Act 1998 (the Act), the data controller is Reynolds Ltd.
2. What information do we collect about you?
We may collect and process the following information about you:
Information that you provide by filling in forms on the website or by corresponding with us by phone, e-mail or otherwise. This includes information provided at the time of registering to use the website or the Services, posting material or requesting further services. We may also ask you for information when you report a problem with the website.
Details of your visits to the website and the resources that you access.
3. IP Addresses
We may collect information about your computer or such other device used to access our website, including but not limited to your IP address, MAC address as appropriate, operating system and browser type, for system administration. We may also collect date in respect of any network used to connect with our website and where appropriate time zone. This does not identify any individual.
We may also collect information about your visit, including the full Uniform Resource Locators (URL) clickstream to, through and from our site (including date and time); products you viewed or searched for; page response times, download errors, length of visits to certain pages, page interaction information (such as scrolling, clicks, and mouse-overs), and methods used to browse away from the page.
4. Information we receive from other sources
We may receive information about you if you use any of the other websites we operate or the other services we provide. We are also working closely with third parties (including, for example, business partners, sub-contractors in technical, payment and delivery services, advertising networks, analytics providers, search information providers, credit reference agencies) and may receive information about you from them.
5.1 What are cookies?
On this website cookies are used for anonymous measurement of which pages users visit. Users have the opportunity to set their devices to accept all cookies, to notify them when a cookie is issued, or not to receive cookies at any time. Each browser is different, so check the ‘Help’ menu of your browser to learn how to change your cookie preferences.
Information supplied by cookies can help us to analyse the profile of reynoldsfunerals.co.uk visitors and help us to provide you with a better user experience.
5.3 Third Party cookies on reynoldsfunerals.co.uk pages
5.4 Updating cookie settings
If you have previously accepted cookies on our website, you can adjust your settings.
6. How will we use the information about you?
We collect the information about you to process your order, manage your account, and if you agree, to email you about other products and services.
We collect usage information about you when you use the Services. We will not share your information with any third parties for marketing purposes.
We may disclose your personal information to third parties if we are under a duty to disclose or share your personal data in order to comply with any legal obligation, or to protect the rights, property, or safety of Reynolds Ltd, its customers, or others. This includes exchanging information with other companies and organisations for the purposes of fraud protection and credit risk reduction. We may also disclose your personal information to any person, firm or company who acquires or proposes to acquire any relevant part of Reynolds Ltd business to which your information relates or in respect of which it is used.
7. Where we store your personal data
Unfortunately, the transmission of information via the internet is not completely secure. Although Reynolds Ltd will do its best to protect your personal data, Reynolds Ltd cannot guarantee the security of your data transmitted to the Website; any transmission is at your own risk.
8. Your rights
We will never process your personal data for marketing purposes unless you have given us express permission to do so. If you have previously given us permission, you can exercise your right to prevent such processing at any time by contacting us at firstname.lastname@example.org or by sending a written request to Reynolds Ltd at 27 – 31 High Street, Bognor Regis PO21 1RR.
The Website may, from time to time, contain links to and from the websites of Reynolds Ltd’s partner networks, advertisers and affiliates. If you follow a link to any of these websites, please note that these websites have their own privacy policies and that we do not accept any responsibility or liability for these policies. Please check these policies before you submit any personal data to these websites.
The Data Protection Act 1998 (the ‘Act’) gives you the right to access information we hold about you. Your right of access can be exercised in accordance with the Act. Should you wish to access the information we hold about you, please contact us at the address provided above. Any access request may be subject to a fee of £10 to meet Reynolds Ltd’s costs in providing you with details of the information we hold about you.